About K&B Global
K&B Global helps enterprises ensure outsourcing, transformation, and acquisition programs deliver the value they were designed to produce.
We fix the structures that determine execution — operating models, sourcing, vendors, and delivery leadership. We work alongside clients to stabilize performance, strengthen accountability, and ensure results hold.
Founders
John Kerinuk | CEO and Co-Founder
He has led complex transformations within billion-dollar organizations, delivering more than $100 million in realized savings while strengthening delivery discipline, vendor accountability, and performance transparency. His experience includes integrating acquired operations, rationalizing vendor ecosystems, and redesigning operating models to support scalable growth.
Prior to co-founding K&B, John led ENTEX Information Services, managing major enterprise relationships including Microsoft, GTE, Coca-Cola, and MetLife.
He co-founded K&B to institutionalize a repeatable model for closing the execution gap ensuring strategy translates into sustained financial and operational performance.
Merrick Bernstein | Managing Partner and Co-Founder
Merrick brings more than 25 years of experience as an attorney and business executive, specializing in complex IT sourcing, commercial structuring, procurement strategy, vendor governance, and acquisition integration.
He focuses on designing contract and incentive models that protect enterprise value, improve EBITDA performance, and ensure post-acquisition operating environments are disciplined and scalable. Merrick has led sourcing restructures and commercial transformations across Fortune 100 organizations in healthcare IT, consumer products, cybersecurity, and SaaS environments.
He co-founded K&B to address the structural disconnect between contract intent and execution reality aligning sourcing, governance, and operating models as an integrated system.
Leadership team
Michael Levine
Chief Financial Officer
Bio
He specializes in aligning financial architecture, performance analytics, and operating model economics to ensure execution decisions translate into measurable financial outcomes. His background spans enterprise transformation, financial narrative development, and building scalable finance structures capable of withstanding institutional scrutiny.
At K&B, Michael leads financial strategy and performance oversight, ensuring the firm’s growth, delivery platform, and commercial model are built on disciplined financial foundations.
Aileen Godoy
Chief Technology Officer
Bio
She previously held leadership roles within the Information Technology division at Johnson & Johnson, where she drove operational and process transformation initiatives and was recognized twice as Business Partner of the Year for delivering measurable performance improvements. She has also served as an enterprise service management leader and ServiceNow platform owner across complex environments including Las Vegas Sands, Caesars Entertainment, and bpx Energy.
At K&B, Aileen leads technology strategy and operational architecture, strengthening performance transparency, platform discipline, and scalable service structures so delivery systems are predictable, resilient, and built to sustain enterprise growth.
Shampa Bernstein
Chief Legal Officer
Bio
She began her career as an Assistant District Attorney, leading complex felony trials, and later expanded into civil litigation and administrative law, specializing in employment and regulatory matters. Her expertise spans commercial and contract negotiations, employment law, risk mitigation, and compliance oversight.
At K&B, Shampa leads legal strategy and corporate compliance, advising executive leadership on contract structuring, risk management, and governance matters to ensure the firm operates with disciplined legal oversight across client engagements and strategic growth initiatives.
Ron Sciandri
Managing Director,
People & Culture
Bio
He has led large-scale organizational redesign and change initiatives aligned to operating model shifts, delivery restructures, and post-acquisition integration efforts. His work focuses on aligning talent strategy, role clarity, and performance management systems to support enterprise transformation and execution discipline.
As a strategic partner to executive teams, Ron builds people functions that reinforce accountability, strengthen leadership capability, and enable scalable growth — ensuring that organizational structure supports the business strategy, not the other way around.
Carla Sarti
Managing Director,
Client & Growth
Bio
She has led cross-functional operating model redesign, vendor and sourcing transformations, and global delivery restructures — generating hundreds of millions of dollars in measurable value while strengthening commercial discipline and execution performance. With a background that spans both sales leadership and enterprise operations, Carla aligns market strategy, client engagement, and delivery capability to drive sustainable revenue growth.
At K&B, Carla leads client and growth strategy, expanding enterprise relationships, shaping go-to-market direction, and ensuring the firm’s services scale in alignment with client value creation.
Robert Berkowitz
Managing Director,
Strategic Partnerships
Bio
He has worked closely with executive leadership teams on mergers and acquisitions, technology strategy, and global alliance development — aligning partner ecosystems, commercial structures, and operating models to drive profitability and long-term value creation. His expertise includes complex international negotiations and structuring partnerships that balance innovation, accountability, and performance.
At K&B, Robert leads Strategic Partnerships, cultivating enterprise alliances and partner ecosystems that expand capability, enhance delivery performance, and support scalable growth across complex environments.
John Lang
Managing Director,
Enterprise Delivery
Bio
He has led large-scale transformation initiatives at West Monroe Partners, TXU Energy, and Accenture, delivering millions in quantifiable savings while strengthening performance accountability and execution discipline. His experience spans application and business process outsourcing, capacity management, and delivery stabilization across global teams.
At K&B, John leads Enterprise Delivery engagements, focusing on restoring structural accountability, aligning operating models to business priorities, and ensuring large-scale initiatives translate into predictable, sustained performance.
Dianne Adams
Managing Director,
Operational Excellence
Bio
She served as Toyota Motor North America’s first Manufacturing Data Steward, establishing enterprise data standards and strengthening data integrity at scale. She also led North America Quality technology initiatives for eight years, including launching and directing the Quality1 program — driving structured execution, cross-functional alignment, and measurable operational improvement.
At K&B, Dianne leads Operational Excellence engagements, designing scalable performance frameworks, strengthening delivery discipline, and embedding accountability into operating models so transformation efforts translate into sustained enterprise results.
Craig Horton
Managing Director,
Shared and Professional Services
Bio
At Oracle, he led large-scale delivery initiatives that improved product integration and operational performance, generating $15 million in annual savings while strengthening customer satisfaction and service reliability. He built multilingual and engineered support models, implemented business continuity frameworks, and launched a top-tier support program that achieved 100% client retention.
At K&B, Craig leads Shared & Professional Services engagements, focusing on stabilizing execution, strengthening performance accountability, and building scalable service structures that align cost discipline, operational reliability, and enterprise outcomes.
Jennifer Dahl
Managing Director,
Agile Product Delivery
Bio
She has led agile operating model adoption, enterprise digital transformation initiatives, and large-scale delivery restructures that drive measurable, hard-dollar impact. Her expertise spans delivery discipline, cross-functional alignment, and embedding structured performance accountability into product and program environments.
At K&B, Jennifer leads Agile Delivery Management engagements, institutionalizing execution discipline across product teams, vendor environments, and transformation portfolios so delivery performance is predictable, scalable, and aligned to enterprise value creation.
Joan Galloway-Snow
Managing Director,
Process & Standardization
Bio
A certified Lean Six Sigma Black Belt and Business Process Professional, she specializes in analyzing operating models, information flows, and cross-functional dependencies to design scalable process architectures that improve efficiency, reduce variability, and strengthen execution discipline. Her experience spans industries including oil and gas, healthcare, and telecommunications.
At K&B, Joan leads Process & Standardization engagements, embedding structured process frameworks and performance alignment into operating models so efficiency gains are sustainable and scalable across the enterprise.
Michael Dobbin
Managing Director,
Vendor Delivery Management
Bio
He previously served as Director of Vendor Management (VMO) within Dell’s IT organization, where he led externally sourced Human Capital (HCM) activities spanning professional services, consulting, managed services, and contingent labor. He has overseen large-scale enterprise programs, negotiated complex commercial structures, and strengthened vendor accountability across global delivery models.
At K&B, Michael leads Vendor Delivery Management engagements, including organizational assessments, client-led RFP design and execution, and the structuring of global nearshore and outsourced delivery centers. He embeds performance discipline, commercial alignment, and structured accountability into vendor ecosystems so contracted value is protected and sustained over time.
Value
Identification
Value
Enablement
Value
Retention
Not sure where your problem sits in the lifecycle?
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